Product Information, Wellness & Safety Disclaimer

Last updated: September 18, 2026

The products, descriptions, articles, educational materials and other information provided by Zen Collection may include information relating to crystals, minerals, gemstones, metaphysical traditions, spiritual practices, meditation, divination, tarot, oracle cards, incense, herbs, botanicals and other wellness or spiritual products.

This information is provided for general informational, educational, cultural and spiritual purposes. It is not intended to replace professional medical, psychological, psychiatric or other healthcare advice, diagnosis or treatment.

Metaphysical & Spiritual Information

Descriptions of crystals, gemstones and other metaphysical products may discuss traditional, historical, spiritual, symbolic, folkloric or commonly attributed properties and uses.

References to concepts such as energy, grounding, protection, cleansing, chakras, intuition, manifestation, emotional balance, spiritual growth or similar metaphysical concepts should be understood within that spiritual or traditional context.

Such descriptions are not representations that a crystal, gemstone, spiritual product or practice will diagnose, treat, cure or prevent a medical or mental-health condition.

Individual spiritual or personal experiences may vary, and Zen Collection does not guarantee any particular metaphysical, emotional, spiritual or wellness outcome.

Not Medical or Mental-Health Advice

Zen Collection does not provide medical, psychological, psychiatric or other regulated healthcare advice.

Information provided through our website, product descriptions, blog articles, social media, customer service, live chat, email, in-store discussions or other communications should not be interpreted as professional healthcare advice.

Zen Collection employees and representatives do not represent themselves as physicians, psychologists, psychiatrists or other regulated healthcare professionals unless expressly stated in relation to a person's independently verified professional qualifications.

Products sold by Zen Collection are not substitutes for appropriate professional healthcare.

Speak With an Appropriate Healthcare Professional

If you have questions or concerns about your physical health, mental health, medications, symptoms, diagnosis or treatment, consult an appropriately qualified healthcare professional.

Do not delay seeking professional care, disregard professional medical advice, discontinue prescribed treatment or change medication because of information found on the Zen Collection website, in our product descriptions, or in connection with a crystal, spiritual practice or other product.

Medical & Mental-Health Emergencies

Zen Collection and its customer-service channels are not medical or mental-health emergency services.

If you believe you or another person may be experiencing a medical or mental-health emergency, seek appropriate emergency assistance or professional care immediately.

Do not rely on a crystal, gemstone, spiritual product, divination practice, meditation practice, website article, product description or communication with Zen Collection as a substitute for emergency or professional care.

Licensed Natural Health Products

Some products sold by Zen Collection may be regulated or licensed natural health products.

Where a product has Health Canada-authorized directions, indications, warnings or other label information, customers should read and follow the product's actual label and authorized directions.

This general disclaimer is not intended to replace or contradict authorized product information.

Children & Small Objects

Many products sold by Zen Collection, including small crystals, tumbled stones, beads, jewelry components and other small items, may be unsuitable for babies or young children and may present choking, ingestion or other physical hazards.

Keep small products and detachable components away from babies and young children.

Children should be appropriately supervised around crystals, stones, jewelry, incense, candles, burning products and other items that could present a choking, ingestion, heat, fire, breakage or injury hazard.

Unless a product is expressly identified and lawfully sold for consumption, do not eat, swallow or otherwise ingest crystals, minerals, stones or non-food products.

Crystals, Minerals & Water

Do not assume that a crystal, mineral or stone is safe to place in drinking water or other beverages.

Different minerals can have different physical and chemical properties, and a product being described as “natural” does not establish that it is safe for ingestion or preparation of drinking water.

Unless a product is expressly intended and appropriately labelled for that purpose, Zen Collection does not recommend ingesting crystals or minerals or consuming water in which crystals or minerals have been soaked or immersed.

Broken, Chipped or Damaged Items

Crystals, minerals, glass, ceramics, shells, jewelry and similar products may chip, crack or break if dropped, struck or subjected to sufficient force.

Broken or chipped products may develop sharp edges or small pieces.

Stop using an item if its condition creates an apparent injury, choking or ingestion hazard, and keep broken pieces away from children and pets.

Incense, Candles & Burning Products

Incense, candles, charcoal, resins, herbs and other products intended to be burned involve heat, flame, smoke or combustion and must be used carefully.

Never leave burning products unattended. Keep them away from children, pets, flammable materials and unstable surfaces. Use an appropriate heat-resistant holder or burner and follow product-specific or manufacturer instructions.

Use adequate ventilation where appropriate.

Herbs, Botanicals, Oils & Other Natural Products

“Natural” does not automatically mean that a product is suitable for every person or every use.

Customers should follow the instructions, warnings and intended use provided with a product. Do not ingest, apply internally, burn, diffuse or otherwise use a product in a manner for which it was not intended.

People with allergies, sensitivities, medical conditions, pregnancy or breastfeeding considerations, or concerns about interactions with medications or other products should consult an appropriate healthcare professional where relevant.

Tarot, Oracle, Divination & Spiritual Services or Information

Tarot cards, oracle cards, divination tools and related spiritual information are intended for personal, spiritual, reflective, entertainment or educational use.

They should not be relied upon as a substitute for professional medical, mental-health, legal, financial or other regulated professional advice.

Customers remain responsible for decisions they make based on spiritual practices, readings, interpretations or similar information.

Product-Specific Instructions & Warnings

Always read and follow any instructions, warnings, age recommendations, care instructions or safety information supplied with a product or provided by its manufacturer.

Where product-specific instructions differ from general information on this page, follow the applicable product-specific safety information and seek appropriate professional guidance where necessary.

No Guaranteed Results

Individual experiences with spiritual, metaphysical and wellness practices vary.

Zen Collection does not guarantee that any crystal, gemstone, meditation tool, spiritual practice, tarot or oracle product, incense, botanical or other product will produce a particular physical, psychological, emotional, financial, spiritual or other outcome.

Website Content & Third-Party Information

Product descriptions and educational content may reference historical traditions, folklore, cultural practices, commonly attributed metaphysical properties, manufacturer information or other informational sources.

The inclusion of such information does not transform traditional or metaphysical descriptions into medical advice or a guarantee of scientifically established therapeutic results.

Applicable Consumer Rights

Nothing in this disclaimer is intended to exclude, restrict or waive any consumer right, remedy, warranty or other protection that cannot lawfully be excluded or waived.

Related Information

For product variation, natural-material characteristics, representative photography and handmade-item disclosures, see our Natural, Handmade & Product Variation Disclaimer.

For final-sale terms and problem-order procedures, see our Refund & Returns Policy.

For product-specific questions before purchase, please Contact Zen Collection.